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FAQ's

Do I have to change my current business phone number?

No. We can forward calls from your existing business number or provide a new dedicated business number — whichever you prefer.

What happens if I miss a call?

If you miss a call, Upridge.io automatically sends a text and email to the customer so the lead doesn’t move on to another contractor.

How fast can I be live?

Most HVAC contractors are fully set up and live within 24–48 hours after onboarding.

If we fail to complete setup within the first 7 days due to delays on our end, your first month will be refunded.

Does this work after hours and on weekends?

Yes. Calls, forms, and texts are captured 24/7 — even when you’re on a job or off the clock.

Is there a contract?

No. Upridge is month-to-month. Cancel anytime.

What if I already have a website?

We can either connect your existing site or build you a new conversion-focused HVAC website as part of your setup.

Is this compliant with texting regulations (A2P)?

Yes. We handle compliant setup to ensure messaging follows carrier requirements.

Who is this best for?

Upridge is built for HVAC contractors who want more booked jobs without hiring office staff or chasing leads.

Do I own my phone number, website, and domain?

You can either bring your own phone number and domain, or use the ones we provide.

If you use a phone number or domain provided by Upridge.io, you’re welcome to purchase and keep them if you ever decide to cancel.

We’ll always make that option available — no surprises.

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